All Point Portable Toilet (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, call us, or engage with our portable toilet rental services in Texas.
Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide:
- Contact Information: Name, email address, phone number, mailing address
- Rental Information: Event dates, location, number of units needed, special requirements, budget
- Payment Information: We process credit card details securely through third-party payment processors. We do NOT store full card numbers.
- Communication: Messages, inquiries, feedback, testimonials, support requests
- Account Information: Login credentials if you create an account on our website
1.2 Information Collected Automatically
When you visit allpointportabletoilet.com, we automatically collect:
- Device Information: Device type, operating system, browser type, IP address, mobile device identifier
- Browsing Data: Pages visited, time spent on pages, clicks, links followed, referral source
- Location Data: General geographic location (city/state level) based on IP address
- Cookies & Tracking: We use cookies and similar tools. They help improve your browsing experience. They also let us check site performance.
1.3 Third-Party Information
We may receive your information from:
- Business Partners: Other companies that refer customers to us
- Public Databases: Business directories, Google Business Profile data
- Customer Reviews: Testimonials and ratings posted on public platforms
How We Use Your Information
We use collected information to:
- Process Rentals: Fulfill service requests, send quotes, confirm bookings, schedule deliveries and pickups
- Customer Communication: Respond to inquiries, send confirmations, provide customer support
- Payment Processing: Charge rental fees, process refunds, detect fraud, issue invoices
- Marketing & Advertising: Send promotional emails and special offers (with your consent). Retarget ads on other platforms.
Website Improvement:
- Look at user behaviour.
- Fix technical problems.
- Make the user experience better.
- Speed up the site.
- Compliance: Meet legal obligations, respond to legal requests, maintain business records
- Safety & Security: Prevent fraud, detect unauthorised access, protect against abuse and misuse
- Analytics: Understand traffic patterns, measure campaign effectiveness, identify trends
How We Share Your Information
3.1 We DO NOT Sell Your Personal Information
We never sell, rent, or lease your personal data to third parties for marketing purposes.
3.2 Information We May Share
We may disclose information in these situations:
Service Providers: Companies that handle payments, emails, website hosting, and analytics. Delivery Partners: Logistics firms for route planning and scheduling (only for rentals). Legal Authorities: Government agencies and police for court orders. Business Partners: Referral partners need clear permission. Acquisition: New owners or successors from a sale or merger.
3.3 Your Control Over Information
- Opt-Out of Marketing: Email info@allpointportabletoilet.com with “Unsubscribe” in the subject line
- Do Not Track (DNT): We respect DNT signals from browsers, but we can’t turn off all tracking technologies.
- California Residents: You have specific privacy rights detailed in Section 6
Data Security & Protection
4.1 How We Protect Your Data
- SSL Encryption: Our website uses 256-bit SSL/TLS encryption for secure data transmission
- Secure Payment Processing: Credit cards are processed through PCI-DSS compliant providers. We don’t store full card numbers.
- Access Controls: Only authorized staff have access to personal information
- Data Retention: We keep information only as long as needed. This is usually 7 years for rental and tax records. This is required by law.
4.2 Security Limitations
Despite our reasonable safeguards, no online transmission is 100% secure. We cannot guarantee protection against all cyberattacks or unauthorized access. You use our website at your own risk.
Your Privacy Rights & Choices
5.1 Access & Portability
You have the right to:
- Request a Copy: Receive all personal information we hold about you
- Know What Data We Collect: Understand what data we collect and how we use it
- Request Correction: Fix any inaccurate or incomplete information
5.2 Deletion & Withdrawal
You may request deletion of your personal data, subject to legal and business record retention requirements. We retain rental and payment records for 7 years per Texas business law and IRS requirements.
5.3 Exercise Your Rights
To request access, correction, deletion, or any privacy-related information:
- Email: info@allpointportabletoilet.com
- Phone: (888) 511-4486
- Business Hours: Hours: 9:00 AM to 9:00 PM
We will respond to all requests within 30 days of receipt.
California Consumer Privacy Act (CCPA) – Your Rights
If you are a California resident, you have specific privacy rights under the CCPA:
Right to Know
You can ask for the categories and specific pieces of personal information collected. You can also request the sources of that information and the reasons for collecting it.
Right to Delete
You can ask us to delete your personal information. Some exceptions apply. For example, we need it for fraud prevention, legal reasons, or to finish transactions.
Right to Opt-Out
You may opt-out of the “sale” or “sharing” of your personal information. We do not engage in these practices, but you can submit a request.
Right to Correct
You may request correction of inaccurate personal information we maintain.
Right to Limit
You can limit how sensitive personal information is used and shared. This includes your SSN, financial account data, and exact geolocation.
Shine the Light (CA Civil Code §1798.83)
You may request information about third parties with whom we share personal data for direct marketing purposes. We do not share for this purpose.
How to Exercise CCPA Rights
- Verifiable Consumer Request: Email info@allpointportabletoilet.com with “CCPA Request” in subject line
- Authorized Agent: We may require proof of authorization
- Response Timeline: 45 days from receipt of verifiable request
- No Discrimination: We will not penalize or discriminate against you for exercising CCPA rights
European Privacy (GDPR & UK-GDPR)
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) applies to your personal data:
Legal Basis for Processing
We process personal data on these legal grounds:
- Contractual Performance: Processing rental agreements and payment transactions
- Legitimate Interest: Marketing, fraud prevention, website analytics (balanced against your privacy interests)
- Legal Obligation: Compliance with tax, employment, and safety laws
- Consent: You have explicitly agreed (marketing communications, cookies)
Your GDPR Rights
- Right of Access: Request a copy of your personal data
- Right of Rectification: Correct inaccurate or incomplete data
- Right of Erasure: Request deletion of your data (right to be forgotten)
- Right to Restrict: Limit processing of your data
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Object: Opt-out of processing (marketing, profiling)
- Rights Regarding Automated Decision-Making: Opt-out of purely automated decisions with legal effects
- Right to Lodge a Complaint: File a complaint with your national data protection authority
Data Protection & International Transfers
- GDPR Inquiries: info@allpointportabletoilet.com
- Data Retention: We retain personal data only as long as necessary for legal and business purposes
- International Transfers: If we transfer EU/UK data outside the EU/UK, we use Standard Contractual Clauses (SCCs) as approved by the European Commission
Children’s Privacy (COPPA)
All Point Portable Toilet does NOT knowingly collect personal information from children under 13.
- Our services are intended for business and commercial use by adults
- If we discover personal information from a child under 13, we will delete it immediately
- Parents or guardians who believe a child’s information was collected should contact us at info@allpointportabletoilet.com
Third-Party Links & Data Partners
Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies separately.
Third Parties with Access to Your Data
- Google Analytics: Traffic and user behavior analysis (Google Analytics Opt-Out Add-On)
- Email Service Providers: Marketing email delivery (you can unsubscribe anytime via email footer link)
- Payment Processors: Stripe, Square for secure credit card processing (PCI-DSS compliant)
- WordPress Hosting Provider: Website hosting and automatic backups
- Elementor: Website page builder (Elementor Privacy Policy)
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes become effective when posted to this page with the updated “Last Updated” date. We will notify you of material changes via:
- Email notification (if you subscribed to our mailing list)
- Website banner (displayed prominently for 30 days)
- Your continued use of the website constitutes acceptance of updated terms
Contact Us
Questions about this Privacy Policy or your privacy? Contact us immediately:
• Email info@allpointportabletoilet.com
• Phone (888) 511-4486
• Business Hours Monday–Friday, 7 AM–6 PM CST
• Response Time Within 3 business days