Terms and Conditions

Portable Toilet Rental Agreement

Welcome to All Point Portable Toilet. These Terms and Conditions (“Agreement,” “Terms,” “we,” “us,” “our”) govern your use of our services, website, and all rental transactions for portable toilet equipment and related services across Texas.

Effective Date: September 1, 2026 Jurisdiction: State of Texas, United States

1. Scope of Services

1.1 What We Provide

All Point Portable Toilet provides portable toilet rental equipment and related services, including:

• Portable toilet units (standard, deluxe, ADA-compliant, event-grade)
• Delivery and setup at your designated location
• Regular servicing and maintenance during the rental period
• Equipment pickup and removal at rental end date
• Waste disposal and sanitation per industry standards and OSHA regulations

1.2 Service Limitations

We do NOT provide:

• Indoor plumbing connections or modifications
• Septic system maintenance or repairs
• Site preparation or excavation
• Onsite staff or attendants (available separately at additional cost)
• Storage beyond the rental period (equipment must be picked up within 24 hours)

1.3 Service Area

All Point Portable Toilet primarily serves Texas statewide. Services outside Texas available upon request with additional delivery fees.

2. Rental Pricing & Payment Terms

2.1 Quote & Booking

• Quotes are valid for 7 days from issuance date
• Pricing subject to change if rental dates are postponed beyond 30 days
• Booking confirmation requires signed agreement and deposit or full payment
• Verbal agreements are not binding; written confirmation is required

2.2 Pricing Structure

ServiceDetails

• Standard Portable Toilet : Base rental rate quoted per event; distance-based pricing applies.
• Delivery & Setup : Included within Texas service area; $50–$150 charge for distances >30 miles.
• Weekly Servicing : Included for rentals longer than 7 days.
• ADA Unit Upgrade : +$75–$150 per month for wheelchair-accessible compliant units.
• Sales Tax : 8.25% (Texas standard) applied to all rentals.
• Fuel Surcharge : $15–$50 depending on distance if fuel costs exceed $50/delivery.

2.3 Payment Terms

• Payment Due: At time of booking (full payment) OR 50% deposit with balance due 3 days before delivery
• Accepted Payment: Credit card, debit card, bank transfer, check (with 10-day lead time)
• Credit Card Processing Fee: 3% convenience fee applies for credit/debit card payments
• Late Payment Fees: 1.5% monthly interest (18% annually) + $25 per invoice

3. Booking, Confirmation & Cancellation

3.1 How to Book

1. Call (888) 511-4486 or email info@allpointportabletoilet.com
2. Provide event details (date, location, number of guests, rental duration)
3. Receive quote within 24 hours
4. Review and sign this Terms & Conditions agreement
5. Pay deposit or full payment via accepted method
6. Receive booking confirmation with delivery date/time window

3.2 Booking Confirmation Includes

Your booking confirmation will specify:

• Equipment type and quantity
• Delivery date and estimated time window (typically 2-hour window; specific time not guaranteed)
• Setup location and access instructions
• Scheduled pickup date and time
• Total cost and payment status
• Direct contact numbers for day-of coordination

3.3 Rental Period Terms

• Standard Rental: Minimum 3 days
• Monthly Rental: 30+ days (20% discount applied automatically)
• Long-Term (3+ months): Custom negotiated rates available
• Late Return Charges: Charged at daily rate + $50 late fee

3.4 Cancellation Policy

Cancellation TimeframeRefund %Cancellation Fee 30+ days before delivery 100% refundNone15–29 days before delivery 50% refund50% of rental cost 8–14 days before delivery 25% refund75% of rental cost 1–7 days before delivery No refund100% of rental cost Day of rental or no-show No refund100% charge + $150 no-show fee

3.5 Postponement Options

• Rental dates may be postponed once, up to 60 days, without additional fees (if new date available)
• Postponements beyond 60 days treated as cancellation
• Contact us ASAP: Postponements after 48 hours from scheduled delivery incur 50% fee
• Confirm new date in writing before original date

4. Delivery & Setup Requirements

4.1 Delivery Window & Scheduling

• Delivery scheduled within a 2-hour window (e.g., “between 8 AM–10 AM”)
• Specific delivery time cannot be guaranteed but we make best efforts
• Customer must be present during delivery OR provide written access instructions
• Customer assumes all liability once equipment leaves our control

4.2 Site Requirements (Customer Responsibility)

Customer must ensure:

• Clear access: At least 12 feet wide, 10 feet high clearance for delivery truck
• Level ground: Safe, stable ground suitable for equipment placement
• Ground conditions: No soft soil, marsh, or unstable terrain (emergency relocation fee: $75–$200)
• No obstructions: Trees, power lines, low-hanging structures cleared from delivery path
• Authority: You have legal right to place equipment on the property; we accept no liability for trespassing claims

4.3 Equipment Placement

• All equipment placed at your designated location per rental agreement
• We are NOT responsible for damage to surrounding structures, vehicles, or property
• You assume all liability for equipment location and site conditions
• We will NOT place units on decks, porches, or elevated structures (ground only)

4.4 Inaccessible Site Protocol

If site is inaccessible or unsafe upon delivery:

• We charge a $75–$200 emergency relocation fee
• You may cancel (pay 100% rental cost + $150 cancellation fee)
• OR reschedule (postponement rules apply; fees may apply)
• We will not wait more than 15 minutes for site access; no-show rules apply

5. Servicing & Maintenance During Rental

5.1 Regular Service Schedule

For rentals longer than 7 days:

• Weekly servicing: Included in rental price
• More frequent servicing: Available at +$50 per additional visit
• Emergency servicing (nights/weekends): +$100 emergency fee + service cost

5.2 What Our Servicing Includes

• Empty waste tank per OSHA standards
• Refill toilet paper, soap, hand sanitizer
• Clean exterior and interior surfaces
• Inspect for damage or mechanical issues
• Replace supplies as needed
• Document service completion

5.3 Customer Responsibilities

You MUST:

• Prevent misuse (no solid waste, excessive paper, non-toilet materials)
• Report damage immediately by calling (888) 511-4486 within 1 hour of discovery
• Maintain reasonable cleanliness (abuse results in damage charges)
• Secure unit to prevent theft or tampering
• Prevent weather damage (secure in high winds; customer liable for wind damage if not anchored)

5.4 What We Are NOT Liable For

We are NOT responsible for:

• Vandalism, theft, or unauthorized access
• Misuse by users (overfilling, flushing inappropriate items)
• Weather damage (flooding, high winds, natural disasters)
• Damage from customer abuse or negligence
• Damage from third parties

6. Damage Liability & Charges

6.1 Customer Responsibility for Damage

You are fully responsible for all damage to equipment during rental period, including:

• Intentional damage or vandalism
• Damage from misuse (improper flushing, overfilling)
• Damage from weather if not properly secured
• Breakage of doors, hinges, vents, or fixtures
• Damage to delivery vehicle caused by customer site conditions

6.2 Damage Charges Schedule

• CostBroken toilet seat $50–$100$150–$200
• Cracked/broken door $200–$400$500–$800
• Damaged hinges or locks $75–$150$300–$500
• Vent damage or cracks $100–$300$400–$700
• Water system/pump damage $150–$500$800–$1,200
• Major structural damage $300–$1,000$2,500–$4,000+
• Graffiti or paint damage $100–$500$500–$1,500

6.3 Damage Assessment Process

• We reserve right to assess damage ourselves
• Customer may request third-party inspection at customer’s expense
• Payment due within 10 days of damage invoice
• Disputes resolved per Section 12 (Dispute Resolution)

6.4 Insurance Claim Option

• Customers may file claim under event liability insurance (if you carry coverage)
• You are responsible for deductible and premium increases
• We will cooperate with insurance adjuster if requested

7. Pickup & Equipment Return

7.1 Scheduled Pickup

• Pickup scheduled within a 2-hour window on agreed date
• Customer must clear site and ensure unit is accessible
• All access locks must be removed before pickup
• You assume liability until equipment is removed from your property

7.2 Late Return Charges

LatenessCharge1–24 hours late$50 + 1 day rental rate24–48 hours late$150 + 2 days rental rateBeyond 48 hoursFull daily rental rate per day until pickup

7.3 Locked or Inaccessible Equipment

• Customer pays $50–$150 access fee if we cannot retrieve equipment
• Storage fees apply: $25/day if equipment remains on property >72 hours after pickup date
• We reserve right to remove equipment and charge towing costs to customer

8. OSHA & Regulatory Compliance

8.1 OSHA Sanitation Requirements

For construction sites, portable toilets must comply with Occupational Safety and Health Administration (OSHA) standards:

• Minimum ratio: 1 portable toilet per 20 workers on construction site
• Gender-specific facilities: Separate units for male/female workers when applicable
• Location requirement: Must be within 1/4 mile of work area
• Maintenance: Must be serviced weekly minimum
• Proper signage: “Caution” signs for sanitation hazards

⚠️ OSHA violations result in fines up to $156,259 per violation and potential work stoppage.

You are responsible for OSHA compliance. We provide equipment; you must ensure adequate quantity and placement for your workforce.

8.2 ADA Accessibility Requirements

If your event has 50+ attendees or is open to the public:

• ADA-compliant unit(s) required (wheelchair accessible, handrails, proper height)
• Upgrade cost: +$75–$150/unit/month
• Placement: Accessible parking and level ground required
• You are responsible for full ADA compliance at your event

8.3 Worker’s Compensation & Insurance

• We maintain worker’s compensation insurance for our staff
• You are responsible for insuring your event and employees
• We are NOT responsible for injuries to your workers or attendees

8.4 Environmental Compliance

• Waste disposal conducted at licensed, EPA-approved facilities only
• All sanitation procedures comply with Texas environmental regulations
• Documentation available upon request

9. Liability Limitations

9.1 Our Liability Cap

Our total liability is LIMITED to the amount you paid for the rental.

We are NOT liable for:

• Personal injury or illness (including sanitation-related issues)
• Equipment failure if beyond our control (natural disaster, emergency)
• Loss of profits, business interruption, or consequential damages
• Inadequacy of equipment for your event (we provide standard-grade equipment)
• Delay or failure in servicing (best efforts only)

9.2 Indemnification Agreement

You agree to defend, indemnify, and hold harmless All Point Portable Toilet from any claims arising from:

• Your use or misuse of equipment
• Injury to persons on your property
• Damage to property in your control
• Your violation of local/state regulations
• Your negligence or intentional misconduct

10. Dispute Resolution & Legal Terms

10.1 Informal Resolution First

If a dispute arises:

1. Contact us: Email info@allpointportabletoilet.com or call (888) 511-4486
2. Provide details: Rental date, location, damage photos, invoice number
3. We respond: Within 5 business days with our position
4. Negotiation period: 14 days to reach mutual agreement

10.2 Binding Arbitration

All disputes are subject to binding arbitration under American Arbitration Association (AAA) rules, except:

• Small claims court (claims <$5,000)
• Disputes requiring injunctive relief

Arbitration Process:

• Either party may initiate if negotiation fails
• Arbitrator selected per AAA procedures
• Each party pays own attorney fees (arbitrator fees split 50/50)
• Arbitration conducted in Dallas, Texas
• Decision is final and binding

10.3 Governing Law & Jurisdiction

• This Agreement governed by Texas law (Texas Business & Commerce Code)
• All disputes adjudicated in Texas state or federal courts (Dallas County preferred)
• You consent to personal jurisdiction in Texas courts
• Venue established in Dallas County, Texas

10.4 Statute of Limitations

• Damage claims: Must be filed within 1 year of rental completion
• Warranty claims: Must be reported within 30 days of delivery
• Late claims: Are waived and void

11. Termination of Service

11.1 Company Right to Terminate

We may terminate service immediately if:

• You fail to pay rental fees
• You violate OSHA/ADA/environmental regulations
• You abuse or misuse equipment
• You refuse to allow servicing or pickup
• You engage in illegal activity

Consequence: Full payment due immediately + damage charges (no refund)

11.2 Customer Right to Terminate

You may terminate rental by:

1. Calling (888) 511-4486 to request early pickup
2. Providing 48 hours notice (late terminations charged per day)
3. Paying balance due at time of equipment pickup

12. Entire Agreement & Modifications

12.1 Complete Agreement

This Agreement, along with our Privacy Policy, constitutes the entire agreement regarding portable toilet rental services. Previous verbal agreements or promises are void.

12.2 Amendment Rights

We reserve right to modify these Terms and Conditions at any time. Changes are effective immediately upon posting. Your continued use of our services after changes means you accept the new terms.

12.3 Severability

If any provision is found unenforceable, all other provisions remain valid. Unenforceable provisions will be modified to the minimum extent necessary to make them valid.

Contact Information

For service issues, disputes, or inquiries:

New Rental Quote:

• Email: info@allpointportabletoilet.com
• Phone: (888) 511-4486

Service Issues:

• Call: (888) 511-4486

General Questions:

• Email: info@allpointportabletoilet.com

Business Hours:

• Hours: 9:00 AM to 9:00 PM